Subscription
Frequently Asked Questions
Everything you need to know about managing your subscription.
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When you purchase a subscription product on BourbonBundle.com, your order renews automatically every quarter. Each renewal creates a new order that is billed and shipped automatically until the subscription is canceled or completed.
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We currently only ship to D.C. and Kentucky.
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You can view our 2026 distribution schedule below!
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You can manage your subscription at any time through your customer account.
To access your subscription:
Log in to your account
Click My Account
Select Subscriptions
From there, you can view and manage all of your active subscriptions.
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Each subscription panel shows important details, including:
Your next order date
Product price (excluding shipping and taxes)
Subscription frequency
Order history
Saved billing and shipping information
If your subscription has a limited number of renewals, you’ll also see how many payments remain.
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Yes. You can cancel your subscription at any time from your account by clicking Cancel Subscription.
Please note:
Canceling a subscription does not automatically cancel or refund your most recent order.
If you need help with a refund request, you’ll need to contact us separately.
Once canceled, no future renewals will be processed.
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Customers cannot pause or delay subscriptions on their own.
However, if you need to skip a delivery or adjust your renewal date, contact our support team, and we’ll be happy to help! -
You can update your payment details directly from your account.
To update payment information:
Go to My Account → Subscriptions
Select the subscription
Click Payment Method
Choose Add New Payment Method
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Shipping addresses cannot be edited on an active subscription.
If you need to ship to a different address:
Cancel the current subscription
Re-subscribe using the new shipping details
This ensures accurate delivery and compliance with shipping regulations.
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Yes. Every subscription order email includes a Manage Subscription link.
Clicking this link will open a new tab where you can log in and access your subscription details directly.
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If a payment fails:
You and the customer both receive an email notification
The email includes a link to update billing information
Retry schedule:
First retry: 5 days after the initial failure
Second retry: 5 days later
Final attempt: 5 days after the second retry
If the payment fails a third time, the order and subscription are automatically canceled, and the customer is notified by email.
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If you have questions or need assistance with your subscription, our support team is happy to help. Reach out anytime and we’ll take care of you.
2026 Distribution Schedule
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Q1 Subscriptions
Shipments start going out by the end of April.
(Must be a member before March 30th to receive Q1 shipment.)
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Q2 Subscriptions
Shipments start going out by the end of July.
(Must be a member before June 29th to receive Q2 shipment.)
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Q3 Subscriptions
Shipments start going out by the end of October.
(Must be a member before Sep. 28th to receive Q3 shipment.)
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Q4 Subscriptions
Shipments start going out by the end of January ‘27.
(Must be a member before Dec. 28th to receive Q4 shipment.)